Securus Technologies, established in 1986 in Dallas, Texas, is a prison technology company committed to providing top-notch incarceration technology solutions that improve public safety. The company is a large employer with more than 1000 employees and offering its services to more than approximately 3450 correction and law enforcement agencies. The company focuses on technology that helps improve emergency response, information management, investigation, incident management, and inmate self-service.
Securus Technologies has several positive reviews from its customers who use its products. The company published several comments by their clients on how using technology has helped to solve investigative cases and bring down the crime rate. According to the company CEO Richard A. Smith, they develop a new product or service on average every week that is intended to improve public safety. Some of the comments received from the thousands of emails and letters stated how the company’s technology had assisted them. Prison officers said the information got from phone calls was invaluable as it helped them solve cases that would have otherwise proved challenging to solve. Others mentioned the ability to monitor calls as very crucial to curbing inmate drug and alcohol use, selling of contraband in the prison facility as well as any suspicious conversations. Some of the clients mentioned investigative tools offered by the company as being indispensable to them when conducting investigations into harassment complaints or potential threat to the safety of the community or facility.
The company is in its commitment to provide safety in prison facilities that came up with a system to control contraband cell phones. This was referred to as our Wireless Containment Solution. This technology prevents contraband cell phones from connecting to mobile networks.
Securus Technologies is a Better Business Bureau(BBB) accredited company. The company has received 3.77 out of 5 stars based on 22 Customer Reviews and a BBB Rating of A+. This shows that our company can be trusted as a world-class company.